It should have been displayed after you registered your profile and
emailed to the email address you provided when joining. If you are
using a free web based email try checking the spam/junk folder as
sometimes they can get routed there. If that doesn't work, just contact
us, and we will help you locate your username/password.
We offer discreet billing for our customers. This means the description
in your statement will not match the product name you signed up with. In its place,
the name of our billing processing company will be on your statement. Please go to
the web address on your billing statement for further support.
A Member or Subscription ID is a unique identifying number that
corresponds to the membership/subscription that you have purchased. You
will receive your Member/Subscription ID immediately after the purchase
of a membership/subscription via the e-mail address that you provided
on the payment page. You should always maintain a record of your
Member/Subscription ID and should use this number in any correspondence
with a Billing Support Representative. With this number a Billing
Support Representative can view your membership/subscription history,
the time it was purchased, the charges made, as well as the payment
information used for the purchase.
We allow you to purchase a low cost trial membership
that is good for a specified number of days. Trial memberships upgrade
automatically to the standard monthly membership plan unless you cancel
within the trial period (the specified number of days from which you
purchased your trial). Please refer to the Terms and Conditions for further information.
Pick a girl that you like that is not currently in a private show. You will know
she is in a private show already if the banner "private" appears in the top left of her image.
After selecting the girl click the "Private Nude Show" button under her video or the link above the chat box.
Private 1-on-1 Chat starts with the ability to chat free with the model. At any point one
(and only one) of the registered users on the site can take the girl from free chat into a private
chat area. From here the model will be able to get way more "comfortable" :). You will be alone with
her and no other users (besides you) will be able to communicate with the model.
Show Mode works differently. In "Show Mode" there is no free chat area. Only paying users are allowed
to view the show. However, in this mode multiple users are allowed to view the nude show at once. While
in the show there is an additional per minute charge to chat with the model (this is above and beyond the show rate)
Your purchases are ONE TIME, non-recurring charges. Your card will NOT be automatically
rebilled. Purchases on PremiumCams simply provide you with pre-paid credits to use on a per-minute
basis with one or more of our models. Please refer to the Terms and Conditions of the website that
you joined for further information.
Please dial the premier club number displayed in the site when you attempt to exceed the
daily limit. Or please send us an Email from the same account you used to sign-up your account and
include your username.
Please verify that your Personal Firewall settings are correct:
Firewalls, such as Norton Internet Security, are generally good things
to have, but they sometimes interfere with our site. If you are behind
a firewall contact your network administrator to see if you can have
direct access to the internet from your computer. If you have a
personal firewall, disable it while you are visiting our website, and
turn it back on when you leave.
Windows Media Player- Is a technology that produces streaming video and
audio files. The WM player will play most types of movies including its
native Advanced Streaming Format (ASF), WAV, AVI, Quicktime and RealOne
formats. A good all-around choice.
Quicktime- An audio/video technology developed by Apple, but can also
play on any PC. Its versatility and quality of playback are outstanding
and its ability to compress large movies into small files is
remarkable. You don't need the professional version to watch video,
just download the free one.
RealOne Video- A streaming technology developed by RealNetworks for
transmitting live video over the Internet. RealVideo uses a variety of
data compression techniques and works with both normal IP connections
as well as IP Multicast connections. You don't need the professional
version to watch video, just download the free one.
Still need help?
Can't find what you need? Get in touch with our friendly Customer Service team 24/7.